How can we help?

Send enough detail to reproduce the problem without including passwords, sign-in codes, or confidential page content.

Email support

Contact extensions@thehighlama.com for installation, account, billing, privacy, refund, or backup help.

What to include

Tell us what happened, what you expected, your Chrome and Aero versions, and the steps that caused the problem. A screenshot is useful when it does not reveal private information.

Billing help

Write from your Aero account email and include the plan, charge date, amount, and Razorpay reference. Never send a complete card number, bank password, or one-time code.

Data requests

You can export or delete the local Aero library from the extension. For access to or deletion of Pro account data, email support from the account address so we can verify the request.